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Zuora : Subscription management system

Zuora : Subscription management system

Zuora : Subscription management system

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3.9
Based on 198 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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Zuora: in summary

Zuora is the world leader in subscription revenue management automation. Zuora allows you to manage your prices the way you want, launch a new product easily, bill your customers and collect your revenues. With Zuora, you can also measure your activity to quickly improve the management of your business. Zuora aims to centralize all customer knowledge in a collaborative platform.

Zuora: Subscription management software integrated with Salesforce

In today's highly subscription-oriented economy, your challenge is to grow and monetize your customer community. With Zuora, you can manage your recurring revenues and structure your business strategy. Zuora helps you to put the right price on your services by taking into account marketing indicators, profitability objectives, and taxes in your country.

Zuora also offers behavioral data of your customers which allows you to create proximity with them. Therefore, Zuora is not only for sales and accounting but can also be used by the marketing and operations departments. In sum, with Zuora you can focus on the entire customer lifecycle to deliver an exceptional customer experience.

Functional coverage of Zuora

Zuora is a complete and very advanced solution that covers the following functionalities :

  • One-time and recurring payments
  • Invoice management
  • Configuration of packages, bundles, subscriptions in any desired currency. This function allows you to create offers that are really adapted to your customers while benefiting from a structuring framework (unit prices, invoicing mode, dates and deadlines, subscription triggers, discounts, VAT, etc.).
  • Management of up-sale and cross-sale opportunities
  • Management of all sales channels: partners, e-commerce platform, direct sales, etc.
  • Online payment via any type of payment method: Visa, MasterCard, bank transfer, etc.
  • Dashboards and reporting: monitoring of MRC (monthly recurring revenue), retention, churn, CMRR. These indicators help maximize revenue and reduce customer loss.
  • Creation of segments to identify risky or potential patterns and launch catch-up or upscale actions. It is possible to notify the account manager when a pattern change is noticed (segment entry or exit).
  • Customer information management: Customer Lifetime Value, Subscription renewal date, status, currency, commitment score, usage intensity, number of sessions, etc.

A subscription system that combines CRM and ERP

Zuora is a complete back-office for all service companies that goes far beyond simple subscription management. It is in line with the transition to the subscription economy. The product's evolutions tend towards ERP (management software) for companies with flexible and multiple invoicing systems.

And the combination of Zuora and Salesforce will let you access Big Data in order to offer Zuora users ever more powerful relational marketing levers to reduce churn and maximize their profits.

The benefits of recurring billing software like Zuora

Zuora being the world leader offers an entire ecosystem of online applications developed around this solution.

Its benefits

check A friendly-user interface that is easy to navigate

check Can support large volume of data

check Free demo available

Its disadvantages

close Limited customization of reports

close Expensive solution

Zuora - Video 1
Zuora - Customer data Zuora - Customer data
Zuora - Table Zuora board Zuora - Table Zuora board
Zuora - Metrics clients in the dashboard Zuora Zuora - Metrics clients in the dashboard Zuora
Zuora - Customer Engagement Score Zuora - Customer Engagement Score
Zuora - segments management Zuora Zuora - segments management Zuora

Zuora: its rates

Standard

Rate

On demand

Clients alternatives to Zuora

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Full-featured subscription management software

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4.4
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Simplify your subscription management with an all-in-one solution. Automate billing, invoicing, and payments effortlessly.

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Say goodbye to manual billing and invoicing. Fusebill's subscription management software streamlines your billing process, reduces churn rates, and increases revenue. With Fusebill, you can customize plans, add-ons, and discounts to meet your customers' needs.

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Recurly

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Paid version from $99.00 /month

Automate subscription billing and revenue recognition, optimize pricing plans & manage customer data with ease.

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Recurly simplifies the complexities of subscription management, allowing businesses to scale and grow their subscription-based revenue with confidence. Its powerful features include automated billing, revenue recognition, and flexible pricing options that enable businesses to tailor their subscription plans to their customers' needs.

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Kill Bill

Comprehensive Billing Solution for Enterprises

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Streamline subscription management with advanced automation and flexible billing options.

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Our software offers customizable payment plans, automated invoicing, and easy integration with popular payment gateways. With Kill Bill, you can easily manage subscriptions, track customer activity, and generate detailed reports.

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Customer reviews about Zuora

star star star star-half-outlined star-outline
3.9
Based on 198 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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