Software OMTD: the engine of industry success, turning to collaborative CRM In this interview, Ludovic Mahieu, Director of OMTD, explains why he chose Simple CRM.
Software OMTD: the engine of industry success, turning to collaborative CRM In this interview, Ludovic Mahieu, Director of OMTD, explains why he chose Simple CRM.
Tip Find out how to collect and use customer feedback to boost performance Would you like to optimize your strategy for collecting and using customer feedback? You've come to the right place! Find out how to optimize your customer feedback process!
Tip • May 11, 2025
Customer experience: how about borrowing a little from the big brands?
While we sometimes grumble about the hegemony of the big brands in certain sectors, the fact remains that they have a lot to teach us when it comes to customer experience. Here we reveal all their little secrets, with advice from Olivier Vigneaux, CEO of BETC Fullsix.
Software • May 10, 2025
Manage projects and business relationships in a single software package
A small business needs efficient, collaborative tools. When it comes to working in project mode, software like Teamleader is ideal.
Tip • September 12, 2023
Guide to Business Negotiation: Clinch Deals in 6 Steps
Business negotiations are in essence the art of resolving conflicts: understand the steps of the negotiation process to reach win-win deals and grow your business.
Tip • May 10, 2025
How to reduce customer churn in 4 simple steps!
Definition • May 10, 2025
Contact Center: the tool for creating interactions your customers will remember (in a good way)
A more efficient service, a personalized experience and a unified journey: the contact center brings you into the era of customer service 4.0!
Software • May 7, 2025
The benefits of geolocation for your CRM
Geolocation has revolutionized CRM. This has led to changes in operations and analysis, affecting both sales and marketing.
OMTD: the engine of industry success, turning to collaborative CRM In this interview, Ludovic Mahieu, Director of OMTD, explains why he chose Simple CRM.
OMTD: the engine of industry success, turning to collaborative CRM In this interview, Ludovic Mahieu, Director of OMTD, explains why he chose Simple CRM.
Manage projects and business relationships in a single software package A small business needs efficient, collaborative tools. When it comes to working in project mode, software like Teamleader is ideal.
The benefits of geolocation for your CRM Geolocation has revolutionized CRM. This has led to changes in operations and analysis, affecting both sales and marketing.
monday CRM
Customer relationship management
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Hiver
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Seismic
Sales Enablement
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Software • May 7, 2025
Creating a CRM with Access: what you need to know
Microsoft Access offers almost infinite possibilities. However, it's not always a good idea to start with this solution. Read the following advice carefully.
Tip • May 7, 2025
Relationship strategy: a winning bet for both company and customer
What is relationship strategy, closely linked to relationship marketing? Discover its advantages, as well as the method and tools for implementing it.
Word from the expert • May 7, 2025
3 levers to boost the performance of your sales team
Digitizing your processes, automating your sales management and using sales intelligence tools, discover three essential levers to boost the performance of your sales team.
Tip • August 30, 2023
How to prospect for sales: techniques, tools and steps
How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.
Definition • May 6, 2025
What is a CRM database?
A CRM database records every customer interaction in a central area: What advantages does a CRM database offer? What does it contain? What requirements does it need to fulfill?
Software • May 5, 2025
Find the best customer management software online
Managing the customer relationship better without spending too much? You can with online and open source CRM software. Our selection of free, open source and paid CRMs. With all the benefits of the cloud
Tip • May 5, 2025
9 techniques to retain customers and increase your sales
Do you want to improve your company's profitability? Customer retention is key to achieve it. We tell you how thanks to 9 simple techniques.
Definition • May 5, 2025
Relationship marketing: the secret to closer ties with your customers
How do you build quality relationships with your prospects and customers, so as to better engage them and retain their loyalty? Take up this challenge with relationship marketing!
Definition • May 5, 2025
Customer loyalty ladder: benefits for the customer and business
Customer loyalty is not built in one day, it takes persistence, follow-ups and relationship growth and that is where customer loyalty ladder comes in. It gives you the opportunity to know the ins and out of a potential customer and create long-lasting relationships.
Tip • May 5, 2025
3 examples of customer loyalty companies. Get inspired!
Discover 3 examples of customer loyalty companies and get inspired to create your own loyalty strategy.
Definition • August 30, 2023
The history of CRM: the prominent tool for customer and business
To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.
Definition • May 5, 2025
Customer loyalty ladder: benefits for the customer and business
Customer loyalty is not built in one day, it takes persistence, follow-ups and relationship growth and that is where customer loyalty ladder comes in. It gives you the opportunity to know the ins and out of a potential customer and create long-lasting relationships.
Software • May 5, 2025
Find the best customer management software online
Managing the customer relationship better without spending too much? You can with online and open source CRM software. Our selection of free, open source and paid CRMs. With all the benefits of the cloud
Tip • May 5, 2025
3 examples of customer loyalty companies. Get inspired!
Discover 3 examples of customer loyalty companies and get inspired to create your own loyalty strategy.
Tip • May 5, 2025
9 techniques to retain customers and increase your sales
Do you want to improve your company's profitability? Customer retention is key to achieve it. We tell you how thanks to 9 simple techniques.
Tip • May 5, 2025
What and how marketing automation implementations switches leads into customers
Tired of paying for those billboard campaigns that don't measure the interactions and sometimes lead to nowhere. Well, a solution had to be found. So, here is how marketing automation implementation works?
Tip • May 5, 2025
Inbound Lead Nurturing- Turn Leads into Real Customers
Grow your customer base substantially by using these inbound lead nurturing tips and tricks. Click here to find out more
Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.
