Software 15 alternatives to Intercom to boost your support without blowing your budget Here are 15 solutions simpler or cheaper than Intercom to boost your customer experience, manage your tickets and automate your support.
Software Odoo vs Monday: the battle that will transform the way you manage your team's work Compare Odoo and Monday: features, prices, integrations, interface... Discover the best tool for managing your projects or your business.
Software Kaspr vs Lusha: which is the best B2B prospecting tool for your sales team in 2025? Chrome extension, database, pricing, integrations... We compare Kaspr and Lusha to help you choose the B2B prospecting tool that will convert your LinkedIn leads into customers.
Tip • July 29, 2025
Adopt the sales playbook, the guide for salespeople who leave nothing to chance
A sales playbook isn't just a document. It's a structuring resource, designed for each stage of the sales process and aligned with your objectives. Follow the guide.
Tip • July 29, 2025
Getting an answering machine? Turn silence into a signature with a telephone reminder
Find out how a well-executed telephone reminder can boost your conversions, avoid non-payment and strengthen your customer relations.
Tip • September 12, 2023
Guide to Business Negotiation: Clinch Deals in 6 Steps
Business negotiations are in essence the art of resolving conflicts: understand the steps of the negotiation process to reach win-win deals and grow your business.
Software • July 29, 2025
The 10 best tools for automated prospecting, or how to do more with less
Everything you need to know about automated prospecting: how it works, its benefits and the solutions you can use to boost your sales efficiency.
Tip • July 28, 2025
How do you set up a sales organization that really works?
Discover how to structure a clear, high-performance sales organization: roles, processes, tools Organizational models, tools, indicators, remuneration, synergies: all the practical levers you need to build a high-performance sales organization.
Tip • July 28, 2025
Look beyond Q1 with the Balanced Scorecard
A dashboard is all very well. But a forward-looking dashboard is what makes all the difference between an organization that is subject to the numbers, and a company that acts with a strategic vision. Find out how to build yours.
15 alternatives to Intercom to boost your support without blowing your budget Here are 15 solutions simpler or cheaper than Intercom to boost your customer experience, manage your tickets and automate your support.
Odoo vs Monday: the battle that will transform the way you manage your team's work Compare Odoo and Monday: features, prices, integrations, interface... Discover the best tool for managing your projects or your business.
Kaspr vs Lusha: which is the best B2B prospecting tool for your sales team in 2025? Chrome extension, database, pricing, integrations... We compare Kaspr and Lusha to help you choose the B2B prospecting tool that will convert your LinkedIn leads into customers.
The 10 best tools for automated prospecting, or how to do more with less Everything you need to know about automated prospecting: how it works, its benefits and the solutions you can use to boost your sales efficiency.
Freshdesk
Customer Service
Customer Support
Customer Success
Customer Experience
Pipedrive
Customer relationship management
Learn more about Pipedrive
Butlerapp
Reservation & Booking
Learn more about Butlerapp
Societeinfo.com
Sales Intelligence
Learn more about Societeinfo.com
Everstage
Commission
Learn more about Everstage
monday service
Customer Service
Learn more about monday service
SalesDeck
Sales Management
Learn more about SalesDeck
Attio
Customer relationship management
Learn more about Attio
Tidio
Customer Support
Learn more about Tidio
Square POS
Point of Sale (POS)
Learn more about Square POS
Webmecanik Pipeline - CRM
Customer relationship management
Learn more about Webmecanik Pipeline - CRM
monday CRM
Customer relationship management
Learn more about monday CRM
SKU Science
Sales Forecasting
Learn more about SKU Science
Definition • July 25, 2025
Put the customer at the heart of your priorities with the customer-centric approach and our 5 practical tips
Understand what a customer-centric strategy is, what it consists of, why it improves customer satisfaction and how to implement it.
Software • July 25, 2025
Ticketing system: improve the efficiency of your ticket management with these 8 programs
8 efficient ticketing systems to centralize your requests, automate your support and improve customer satisfaction. Compare the tools and make the right choice.
Software • July 24, 2025
The complete guide to buying a database + 10 tools for reaching truly qualified prospects
Tip • August 30, 2023
How to prospect for sales: techniques, tools and steps
How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.
Definition • July 24, 2025
The skimming strategy, or when aiming high becomes (very!) profitable
How can you take advantage of the skimming strategy to maximize your margins? Discover its principles, advantages, limitations, examples and the keys to applying it effectively.
Tip • July 23, 2025
Sell at the right price with these 6 pricing strategies
Setting the right price can't be improvised. Explore 6 essential pricing strategies, their advantages and limitations, and how to adapt them to your market to sell better.
Definition • July 23, 2025
Understand your sales force's motivations so you can lead them to new heights!
The sales force is a key driver of sales performance. Discover its definition, its missions and the keys to optimizing it.
Tip • July 23, 2025
6 steps to using the Challenger sale method, or the art of skillfully educating your prospects
Want to switch to consultative selling? Here's how to adopt the Challenger method to challenge your prospects, create value and boost your B2B sales.
Tip • July 22, 2025
Think big with a 4-step expansion strategy
Master your expansion strategy with concrete advice: steps, tools, mistakes to avoid and levers for successful growth in France or abroad.
Tip • July 22, 2025
7 steps to a sales plan that leaves nothing to chance
The sales plan is your sales department's strategic roadmap. Discover its benefits and the steps involved in its development.
Definition • August 30, 2023
The history of CRM: the prominent tool for customer and business
To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.
Tip • July 22, 2025
Apply inbound sales, the soft way to sign hard
Find out how this sales approach works, and how to implement an effective strategy step by step. Focus on this methodology to improve your sales!
Software • July 18, 2025
lemlist vs Waalaxy: the duel of the B2B prospecting pros
Complete comparison between lemlist and Waalaxy: LinkedIn automation, multi-channel campaigns, personalization, CRM, integrations, pricing... Discover the tool made for your B2B needs.
Software • July 18, 2025
CRM 2025: HubSpot or Pipedrive, which deserves a place in your stack?
Software • July 7, 2025
Top 7 CRM tools for effective customer emailing
Discover our guide to the best emailing CRMs and our tips for boosting customer loyalty and conversion.
Software • July 4, 2025
15 alternatives to Salesforce CRM for tracking your customers and increasing their value
It's impossible to ignore Salesforce if you're looking for a CRM solution for your business. But there are plenty of other players out there, providing excellent services.
Software • July 4, 2025
Checklist of 10 questions to ask yourself when choosing a CRM tailored to your needs
How do you choose your CRM tool? Make your choice quickly with our 10 questions to ask yourself and our 8 tips for selecting the right one. Bonus: a comparison of 9 software packages adapted to the size of your company and/or your business.
Sales & Customer Management software is essential not only for large companies, but for small and medium-sized companies as well to continuously enhance their customer knowledge. The sales force also relies on accurate and valuable key performance indicators to assess, develop and build customer relationships. We invite you to visit our website to regularly monitor the new software trends in sales & customer management.
