My-NPS empowers businesses to enhance customer satisfaction with actionable NPS insights. Ideal for customer-centric companies, it offers advanced analytics, real-time feedback collection, and customizable surveys, setting it apart from the competition.

What are the main features of my-NPS?

Advanced Analytics for In-Depth Insights

Understand your customers like never before with my-NPS's advanced analytics. This feature allows businesses to deep dive into customer feedback and derive meaningful insights to improve service quality. Gain a comprehensive view of trends and pinpoint areas of strength and improvement.

• Customizable dashboards to visualize data
• Trend analysis over time
• Identification of key drivers of customer satisfaction

Real-Time Feedback Collection

With real-time feedback collection, capture customer sentiments instantly to address concerns promptly. This feature facilitates continuous improvement and enhances customer experiences by actively listening to customer voices as they interact with your service.

• Instant feedback alerts
• Seamless integration with existing CRM systems
• Automated response collection and analysis

Customizable Surveys for Specific Needs

My-NPS offers customizable surveys that cater to your specific business needs. Tailor your questions to extract detailed insights and better understand customer expectations, enabling you to direct your efforts effectively.

• Pre-built survey templates
• Drag-and-drop survey designer
• Multilingual support to reach a global audience