Document360 : The advanced knowledge base that scales SMBs to enterprises
Document360: in summary
Document360 is an advanced knowledge base software designed to cater SMBs to large enterprises. It provides a versatile platform for managing both public and private documentation, making it ideal for industries such as SaaS, IT, Healthcare, Education, Manufacturing, and Finance.
This platform enables technical writers, product managers, and documentation managers to create, organize, and maintain extensive documentation libraries.
With its powerful AI-powered search capabilities and multi-language support, Document360 facilitates effective knowledge sharing and improves overall operational efficiency.
Why switch to Document360?
Organizations dealing with high support load, disorganized information, or outdated documentation platforms can greatly benefit from Document360’s robust feature set. The software offers a scalable solution for companies looking to streamline their documentation processes while providing excellent support for complex use cases like SOPs, user manuals, and employee handbooks.
Overview of Document360’s Features & Benefits
AI-Powered Content Creation and Search with the feature ‘Ask Edy’. Not only does it enhance search capabilities, but it also helps content creators by suggesting tags, SEO descriptions, and prompts for writing articles. This accelerates the documentation process, making it easy for teams to maintain up-to-date and well-structured knowledge bases.
Supporting over 50 languages, Document360 enables businesses to create documentation in multiple languages, making it accessible to global audiences and reducing the need for external translation services.
With its extensive customization options, Document360 allows companies to align the knowledge base with their brand identity. Additionally, enterprise-level access control ensures that sensitive information is protected, making the platform suitable for internal and external documentation use cases.
Its benefits
Real-time collaboration ensures content quality and consistency.
Seamlessly integrates with Slack, Zendesk, and other tools.
Easily scales to accommodate growing documentation needs.
Create a fully customizable knowledge base for your brand.
Dedicated support for smooth migration from other platforms.
GDPR
Its disadvantages
Not ideal for smaller companies or with minimal documentation needs.
Document360: its rates
Professional
Rate
On demand
Business
Rate
On demand
Enterprise
Rate
On demand
Clients alternatives to Document360

Streamline document management with a software that automates workflows, improves collaboration, and ensures compliance.
See more details See less details
This cloud-based solution simplifies the process of searching, sharing, and securing files across multiple platforms, allowing users to work more efficiently and effectively. With customizable metadata and automated version control, M-Files ensures accuracy and consistency throughout the document lifecycle.
Read our analysis about M-FilesBenefits of M-Files
Advanced document management based on metadata
Automation of business processes to facilitate information
A secure cloud solution also available On-Premises
To M-Files product page

Efficiently manage your company's knowledge with our powerful software. Streamline workflows and improve customer satisfaction with intuitive solutions.
See more details See less details
Inbenta offers advanced natural language processing technology to improve search accuracy and answer inquiries quickly. Our software integrates with multiple platforms and provides detailed analytics to optimize your knowledge management strategy.
Read our analysis about InbentaTo Inbenta product page

Streamline your knowledge management with AI-powered software that delivers relevant insights and alerts in real-time.
See more details See less details
Manzama Intelligence Platform offers a user-friendly interface that allows you to curate and share content with your team, track industry trends, and monitor competitors. Its customizable dashboards and automated reports make it easy to stay on top of the information that matters most to your business.
Read our analysis about Manzama Intelligence PlatformTo Manzama Intelligence Platform product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.