CallCabinet offers revolutionary cloud-based compliance call recording solutions, transforming conversations into actionable business intelligence. Tailored for businesses across various industries, CallCabinet’s advanced tools ensure compliance with global regulations, provide AI-driven conversation analytics, and support seamless integration with leading communication platforms.

What are the main features of CallCabinet?

Compliance Call Recording

Ensuring adherence to global regulations
CallCabinet’s compliance call recording solutions automatically ensure your business meets the latest regulatory requirements, such as GDPR, MiFID II, and PCI DSS. Businesses can set granular custom policies and maintain full control over compliance.

• Automatic compliance with global regulations
• Customizable policy settings
• Real-time compliance monitoring across the organization

AI-Driven Conversation Analytics

Unlocking business intelligence from every conversation
CallCabinet leverages AI-driven conversation analytics to reveal deep insights from recorded communications. By using machine learning and natural language processing, the platform uncovers sentiment, emotion, and contextual details, turning conversations into valuable data.

• Advanced AI and machine learning
• Sentiment and emotion analysis
• Comprehensive conversation context analysis

Recording Data Migration

Seamless migration of legacy recordings
Transitioning from legacy systems? CallCabinet offers recording data migration services that securely move your existing recordings into the CallCabinet cloud. This enables businesses to retain valuable data and leverage it for insights and compliance.

• Secure migration from legacy systems
• Comprehensive analysis of migrated data
• Retention of valuable business insights

Quality Assurance Tools

Enhancing performance and compliance monitoring
CallCabinet provides robust quality assurance (QA) tools that help businesses monitor and improve workforce performance. These tools allow for setting automated alerts, evaluating team performance, and ensuring company-wide adherence to compliance standards.

• Automated alerts and notifications
• Workforce performance evaluation
• Comprehensive compliance monitoring

Global Technology Partnerships

Integrating with leading communication platforms
CallCabinet’s solutions are certified for seamless integration with major UC platforms such as Microsoft Teams, Cisco Webex, and Zoom. This enables businesses to operate globally while maintaining consistent compliance and performance standards.

• Certified integrations with major UC platforms
• Global operational capability
• Unified communication experience

CallCabinet’s innovative solutions empower businesses to transform their communication data into actionable intelligence, ensuring compliance and enhancing overall performance in a global market.