OneDesk : All-in-One Project Management and Helpdesk Solution
OneDesk: in summary
What are the main features of OneDesk?
Integrated Project Management
OneDesk offers powerful project management capabilities designed to streamline your workflow and enhance productivity.
- Task Management: Create, assign, and prioritize tasks with intuitive drag-and-drop functionalities.
- Gantt Charts: Visualize project timelines and track progress easily.
- Time Tracking: Monitor the time spent on various tasks and projects for optimal resource allocation.
Advanced Helpdesk System
OneDesk combines project management with a robust helpdesk system to provide real-time customer support.
- Support Ticketing: Create and manage support tickets effectively to ensure timely resolutions.
- Automated Workflows: Automate repetitive tasks and streamline support processes for efficiency.
- Customer Portal: Offer a dedicated portal where customers can track the status of their queries and issues.
Seamless Team Collaboration
Collaborate effortlessly with your team using OneDesk's integrated tools.
- Messaging and Notifications: Keep the team informed and engaged with real-time messaging and notifications.
- File Sharing: Share and manage documents easily within OneDesk, making collaboration straightforward.
- Activity Feeds: Stay updated with project activities and team accomplishments through detailed activity feeds.
Its benefits
Full-featured Help Desk & Project Management Combined
No hidden costs & All features are included in all plans
Live chat, knowledge base, client port, webforms included
OneDesk: its rates
Standard
$11.00
/month /user
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