The new generation of ERP: the Elabe case with Fitnet Manager
In the jungle of software publishers, choosing an ERP can be tricky, especially for a still-young, fast-changing company like Elabe, a consulting and research company founded in 2015 by Bernard Sananes. In the end, the former chairman of CSA preferred to turn away from traditional, often outdated software, and opted for an innovative SaaS ERP: Fitnet Manager. A few months later, he looks back on the reasons that led him to choose this publisher, and on all the benefits he is reaping from this investment. Read all our reviews of ERP software.
Avoiding the "gas factory" effect
As its CEO reminds us, Elabe is still a company in full development. For this reason, it does not face the same management issues or data volumes as a large-scale organization. What's more, it manages a dual research and consulting business, which is not necessarily organized in the same way in terms of production and invoicing. That's why Bernard Sananes wasn't looking for a complex solution to manage his company's management processes. Instead, he wanted innovative, flexible software capable of adapting to the needs of a business as varied as his own. "We're not a factory, we don't sell products, we sell services, so [...] what we liked about Fitnet was its adaptability and flexibility. The majority of the company's scenarios are now listed, so that the software has become an indispensable day-to-day tool.
High-quality, personalized support
According to Bernard Sananes, in choosing Fitnet Manager, he not only signed up for the software and its functional coverage, but also for qualitative assistance and ongoing support, which he might not have found with a conventional publisher. Right from the start, Elabe's teams received training via web conferences. This enabled them to get to grips with the tool and become autonomous before training other employees in their turn. "That's a really positive point. Consulting and support is our business, so we were very demanding in that respect. With Fitnet, we felt that the teams were very available, very responsive and didn't count their time."
Constructive dialogue
Because of his close relationship with the Fitnet ERP team, Bernard Sananes knows that his feedback and suggestions for improvement will be taken into consideration. Far from being static, the Fitnet solution is constantly being updated, and new versions are regularly deployed to optimize the tool's ergonomics and functionalities. This is precisely what appealed to B. Sananes, whose fast-growing company is constantly transforming itself, and whose management needs are constantly evolving. The head of Elabe likes to look ahead to the long term with Fitnet, and even mentions avenues of reflection and optimization of the software for 2016.
In the end, Elabe has found its alter-ego in Fitnet Manager, both in terms of development and scalability, and in the quality of its advice and support. With this testimonial, B. Sananes confirms that the new generation of ERP is booming. It is proving to be a highly advantageous solution, as it is more innovative and closer to its customers' expectations. The collaboration between Elabe and Fitnet Manager has a bright future ahead of it!
Article translated from French