Lobbytrack: in summary

Online visitor management software

Lobbytrack is an easy-to-use online visitor management software for all industries (businesses, schools, government, hospitals) of all sizes (from a single-site office to multi-site businesses.).

It is available on a desktop (on-premise and cloud) and mobile apps for iOS, Android and Windows.

Key features 

Key functions of this software are to track, manage and secure visitors online. Some of the key features are visitor tracking, fast check-in, self-registration, generating ID badges, badge printing, automatic notifications, access control integration and reporting.

Here is information about each feature and on how the software works. 

  • Pre-register visitors 

This feature allows organisations to process visitors before arrival (visits can be scheduled). Employees can pre-register their visitors online before they arrive via Lobbytrack web-based online system or a Host App by choosing a host and adding information on time and place of the visit. When the visitor arrives, they can sign in using the Lobbytrack Sign In app.

  • Sign In App

  1. Pre-registered visitors can quickly sign in and out by scanning the barcode in their confirmation email or looking up their record. Sign In App stays in sync with Lobbytrack online visitor management system.
  2. Visitors can also self sign-in and print their badges. 
  3. If a visitor has not been registered in advance, they can register and sign in using the Sign In app. 

  • Host App

With the host app, hosts can easily schedule new appointments for their visitors. Added visits immediately become available on the Lobbytrack Sign In App at the front desk as well as on Lobbytrack visitor management online portal.

  • Guard App

The Lobbytrack Guard app helps secure facility by providing real-time data on who is currently on-site. Alerts keep a host up-to-date and immediately notify if someone on the watchlist tries to register.

  • On-Premise Desktop App

A  full-featured solution for on-site visitor management system to manage data locally. 

Its benefits

usability

watchlist

customizable and flexible

Lobbytrack - Video
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Lobbytrack: its rates

Starter
Free
Basic
$50.00
/month /unlimited users
Professional
$100.00
/month /unlimited users
Ultimate
Rate
On demand

Clients alternatives to Lobbytrack

Customer reviews about Lobbytrack

4.8
Based on +200 reviews

Appvizer Community Reviews (8)

School review

LX

School review

Laxxx xxxxve, published on 10/9/24 Certified reviews

this software has reduced the workload of my administration staff my half. it is easy for visitors to use, and their support has been amazing!

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Great Visitor App - very happy customer

JX

Great Visitor App - very happy customer

Jaxxxxxxxx xxxth, published on 9/12/24 Certified reviews

Easy to set up, workable & with everything we need to meet our obligations with H&S.
There was a slight hiccup with the video play within the login process, which was fixed by the tech guys quickly for us. At this stage, we are using the system, just not printing badges, as I am having difficulty connecting the label printer to the software/tablet.
Customer service was great, and even though we were in NZ, morning help was there. Saurabh was great. I am very happy with this system.

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Lobbytrack review

DX

Lobbytrack review

Daxxx xxxxan, published on 5/24/24 Certified reviews

Amazing software, easy to use. It’s working extremely well with our current system.

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Excellent and Simple Visitor Management

OX

Excellent and Simple Visitor Management

Osxxx xxxxxan, published on 2/14/24 Certified reviews

Great cloud based, visitor tracking application. From the app on the iPad, to the web interface for administration, this is a one stop solution for managing visitor sign-ins. I really like the NDA feature with signature. Also, the notification is near instant, very important for high-risk locations. Pricing is competitive but a little high for full features enabled.

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Review of LobbyTrack from a new User Perspective

NX

Review of LobbyTrack from a new User Perspective

Nixx xxxxxos, published on 12/8/23 Certified reviews

Our organization was looking for a practical and easy to manage visitor management solution and I believe we found that in LobbyTrack. The support was there from the start to help us implement the software. There are apps for different user roles on different platforms which is great. So whether you're on an iPad, phone or desktop, you have access to the features you need.
Once I connected the badge label printer to our network, it was really easy to setup printing from the app. The user interface is very intuitive and there is no feature that I can think of that is not present in the version I am using. From an administrative perspective, I found I was able to setup my school without documentation or guides, it is that intuitive.
Relative to the competitive products, LobbyTrack is competitively priced and I feel this will be the solution for us for the long-term.

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Easy to Simplify for Basic Needs

TX

Easy to Simplify for Basic Needs

T xxxxxxon, published on 10/4/23 Certified reviews

Lobbytrack offers a plethora of features and functions that are easily enabled/disabled according to whatever your needs may be. The software can be streamlined to form the most basic sign-in process or beefed up for extra security measures.

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Initial Lobbytrack Review

PX

Initial Lobbytrack Review

Pax xxxxxxxxam, published on 9/18/23 Certified reviews

Using Lobbytrack has been helpful in improving our company’s visitor management. The software is very easy to navigate. We also enjoyed the notification feature for hosts upon their guest’s check-in. The user interface on the iPad for guest check-in is well done, although the interface for check-in on the PC feels a little too simplistic and outdated. We also enjoyed the customizable options for required guest information, but it would be helpful if we could still create appointments despite missing some of the information. For example, we may not always have an email address for a service technician. Overall, Lobbytrack has been well received by our staff and our guests!

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Full-Featured and Easy to Use Visitor Management Solution

MX

Full-Featured and Easy to Use Visitor Management Solution

Maxx xxxxxxia, published on 7/14/23 Certified reviews

We evaluated several visitor management solutions/apps and Lobbytrack stood apart from much of the competition. It was easy to implement, configure, and start using. The sales team was very thorough and helpful in answering questions I had. Overall great experience!

I also love that Lobbytrack integrates with our access control system for real time provisioning and deprovisioning of access cards. You can literally activate access cards for guests on arrival within seconds. Then, upon sign-out and/or after a designated period of time elapses, the access card can be shut off automatically. This really helps us from a security standpoint. Enabling the integration with our access control system was seamless easy.

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Lobbytrack
4.8
Based on +200 reviews