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Alternatives to JIRA Service Management

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

When searching for alternatives to JIRA Service Management, there are several options available in the market. These alternatives provide similar functionalities and features, making it easier for users to transition to a new tool. Below is a list of recommended alternative tools that can serve as suitable substitutes for JIRA Service Management.

Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Consider using Hiver as an alternative to JIRA Service Management.

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Hiver offers a user-friendly interface, seamless integration with popular email platforms, and advanced collaboration features, without the limitations and complexities often found in JIRA Service Management. With Hiver, teams can easily manage shared inboxes, assign tasks, track emails, and streamline communication, making it a reliable choice for efficient workflow management.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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monday CRM

Customizable CRM to optimize your sales management

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4.7
Based on +200 reviews
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Paid version from €12.00 /month

Consider trying monday sales CRM as a modern solution for managing your sales process, offering a fresh approach compared to JIRA Service Management.

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monday sales CRM provides a user-friendly interface, customizable workflows, and seamless integration with various tools to streamline your sales efforts. With advanced features for tracking leads, managing contacts, and analyzing data, monday sales CRM empowers your team to work more efficiently and effectively.

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Benefits of monday CRM

check Quick Setup and Fast Adoption

check Customizable to Fit Any Business Need

check Advanced Automation of Repetitive Tasks

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Seismic

Sales Enablement Software to Boost Business Performance

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4.7
Based on +200 reviews
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Consider using Seismic as an alternative to JIRA Service Management for your seismic data processing needs.

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Seismic offers a user-friendly interface and powerful features that streamline the process of analyzing and interpreting seismic data. With Seismic, you can efficiently visualize and interpret data to make informed decisions quickly and accurately.

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Benefits of Seismic

check Increases revenue through efficient task management

check AI-powered content creation and analytics

check Boosts team confidence and customer satisfaction

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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If you're exploring options for project management and collaboration tools, consider monday service as a robust alternative to JIRA Service Management. Known for its user-friendly interface and versatile functionality, monday service caters to teams of all sizes and industries, providing an excellent environment for productivity and streamlined communication.

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With features such as customizable workflows, real-time updates, and integration capabilities with various apps, monday service enhances team collaboration. Users can easily manage tasks, track progress, and visualize data through various views like Kanban or timelines, making it an ideal choice for organizations looking to improve efficiency while maintaining flexibility in their project management processes.

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Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

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Gladly

Effortless Customer Service Software for Seamless Support

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4.8
Based on +200 reviews
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If you are exploring customer service solutions, Gladly emerges as a noteworthy alternative to JIRA Service Management. This platform is designed to enhance the customer experience by providing an intuitive interface and seamless communication channels that empower agents to connect with customers effectively.

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Gladly focuses on creating a personalized service environment where every interaction is seen as part of a larger conversation. It offers features like unified messaging across different platforms and tools that help maintain context in customer interactions, ensuring that agents have all necessary information at their fingertips while interacting with clients.

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HappyFox

Streamlined Help Desk Solution for Enhanced Efficiency

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4.7
Based on 183 reviews
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HappyFox presents a robust alternative for those exploring customer support and help desk software similar to JIRA Service Management. Designed to enhance productivity and streamline communication, HappyFox is tailored to meet the needs of businesses of all sizes seeking an efficient way to manage their customer interactions.

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With features such as ticketing management, automation options, and a unified inbox, HappyFox enables teams to handle inquiries swiftly and effectively. The platform also includes advanced reporting tools, knowledge base integration, and multi-channel support, making it versatile for various business environments. This comprehensive approach helps users improve response times and enhance customer satisfaction.

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Freshdesk

AI-Powered Help Desk Software for Scalable Customer Support​

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Paid version from $15.00 /month

Freshdesk is a robust customer support software that offers a comprehensive suite of tools designed to enhance customer engagement and streamline support processes. It serves as a valuable alternative for those exploring options in the realm of customer service platforms, making it ideal for businesses looking to improve their customer interactions efficiently.

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With features such as ticketing management, automation, and multi-channel support, Freshdesk enables teams to address customer inquiries swiftly and effectively. Additionally, its user-friendly interface and integration capabilities facilitate seamless collaboration within support teams, empowering organizations to provide exceptional service while maintaining high levels of productivity.

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Benefits of Freshdesk

check Transparent pricing

check Intuitive UI

check 24/7 assistance

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inContact

Customer Service Software

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Pricing on request

Consider using inContact as a robust solution for your communication needs, instead of JIRA Service Management.

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With inContact, you can enjoy a user-friendly interface, advanced features, and reliable performance, without experiencing the limitations and challenges often associated with JIRA Service Management. Upgrade to inContact for a seamless and efficient communication experience.

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Smart Tribune

Enhance Customer Support with Advanced Knowledge Management

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4.4
Based on 33 reviews
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Introducing Smart Tribune as a versatile and user-friendly alternative to JIRA Service Management.

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Smart Tribune offers a wide range of features and functionalities to streamline your processes without experiencing any of the limitations commonly found in JIRA Service Management. With Smart Tribune, you can expect a seamless user experience and robust tools to enhance your overall performance.

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Benefits of Smart Tribune

check Selfcare and Digital Customer Relationship Consulting

check SEO improvement

check Solutions on the entire Self-service value chain

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NetSupport 24-7

Efficient Remote Support Software Solution

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Pricing on request

NetSupport 24-7 is a robust software solution designed to enhance remote support capabilities, catering to businesses of all sizes. It offers a comprehensive suite of tools to facilitate effective management of IT environments, making it an excellent option for organizations looking to optimize their support services.

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With features such as remote control, live chat, and real-time monitoring, NetSupport 24-7 empowers IT teams to respond swiftly to user needs. Its user-friendly interface and extensive reporting capabilities further streamline operations, ensuring that networks run smoothly while providing valuable insights into performance metrics, thereby complementing the services offered by JIRA Service Management.

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