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GoContact : #1 Partner of Choice for Contact Centers

GoContact : #1 Partner of Choice for Contact Centers

GoContact : #1 Partner of Choice for Contact Centers

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5.0
Based on 2 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

GoContact: in summary

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.

With more than 10 years in the market, in July 2021 we were acquired by Broadvoice, becoming part of an American group, with an unique position in the market, present on several continents: North America, South America, Europe and Africa.

Our mission is to reduce the technological complexity in Contact Center management, guaranteeing autonomy for Contact Center operations and eliminating the barriers between people and technology. On the other hand, we seek to place our Contact Center know-how at the service of companies, businesses and, essentialy, Contact Center operations.

GoContact - Screenshot 1 GoContact - Screenshot 1
GoContact - Screenshot 2 GoContact - Screenshot 2
GoContact - Screenshot 3 GoContact - Screenshot 3

GoContact: its rates

standard

Rate

On demand

Clients alternatives to GoContact

Netelip

Innovative Cloud Telephony for Dynamic Teams

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Streamline your customer service with advanced contact center software. Manage calls, emails, and chats with ease.

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Netelip's Contact Center software allows you to efficiently manage customer interactions across various channels. With advanced features such as call routing, IVR, and real-time monitoring, you can provide exceptional service to your customers. Additionally, the software integrates with popular CRMs for seamless data transfer and analysis.

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OKI-TOKI: Call Center Software

All-In-One Cloud Solutions for Global Businesses

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Pricing on request

Comprehensive contact center software offering advanced call routing, real-time analytics, and seamless CRM integration.

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OKI-TOKI simplifies call center management with advanced call routing, offering features like real-time analytics for data-driven decisions. It also integrates seamlessly with your CRM to bolster customer interactions and streamline operations.

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Benefits of OKI-TOKI: Call Center Software

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CallTools

Call Tools Power Contact Center

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4.8
Based on +200 reviews
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close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

This contact center software offers predictive dialing, call recording, and analytics to enhance communication efficiency and improve customer interactions.

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CallTools provides a comprehensive solution for contact center operations with features like predictive dialing that maximizes agent productivity by automatically dialing numbers. It also includes robust call recording capabilities to ensure quality assurance and training. Additionally, detailed analytics help businesses track performance metrics, identify trends, and optimize processes, making it easier to enhance overall customer experiences and operational efficiency.

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Benefits of CallTools

check Auto Dialer

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Customer reviews about GoContact

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5.0
Based on 2 reviews
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