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GoContact : #1 Partner of Choice for Contact Centers
GoContact : #1 Partner of Choice for Contact Centers
5.0
Based on 2 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
GoContact: in summary
GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions.
With more than 10 years in the market, in July 2021 we were acquired by Broadvoice, becoming part of an American group, with an unique position in the market, present on several continents: North America, South America, Europe and Africa.
Our mission is to reduce the technological complexity in Contact Center management, guaranteeing autonomy for Contact Center operations and eliminating the barriers between people and technology. On the other hand, we seek to place our Contact Center know-how at the service of companies, businesses and, essentialy, Contact Center operations.
Streamline your customer service with advanced contact center software. Manage calls, emails, and chats with ease.
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Netelip's Contact Center software allows you to efficiently manage customer interactions across various channels. With advanced features such as call routing, IVR, and real-time monitoring, you can provide exceptional service to your customers. Additionally, the software integrates with popular CRMs for seamless data transfer and analysis.
Comprehensive contact center software offering advanced call routing, real-time analytics, and seamless CRM integration.
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OKI-TOKI simplifies call center management with advanced call routing, offering features like real-time analytics for data-driven decisions. It also integrates seamlessly with your CRM to bolster customer interactions and streamline operations.
This contact center software offers predictive dialing, call recording, and analytics to enhance communication efficiency and improve customer interactions.
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CallTools provides a comprehensive solution for contact center operations with features like predictive dialing that maximizes agent productivity by automatically dialing numbers. It also includes robust call recording capabilities to ensure quality assurance and training. Additionally, detailed analytics help businesses track performance metrics, identify trends, and optimize processes, making it easier to enhance overall customer experiences and operational efficiency.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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