CRM software are sales and customer management software that centralize qualified business information to maximize the conversion of prospects into customers and build customer loyalty.
Manage customer interactions efficiently with this CRM software. Track leads, deals, and communication in one place.
With this software, businesses can streamline their sales process and customer management. Features include lead tracking, deal management, and communication history. All data is centralized for easy access and analysis.
Read our analysis about YetiforceTo Yetiforce product page
Streamline your customer relationship management with powerful software that automates tasks and improves efficiency.
With features like lead management, customizable dashboards, and real-time analytics, this software allows you to focus on building relationships and growing your business. Its intuitive interface and mobile accessibility make it easy to use and stay connected on-the-go.
Read our analysis about Cirrus ShieldBenefits of Cirrus Shield
Automation of administrative tasks
Quality approach for Qualiopi certification
GDPR compliance
To Cirrus Shield product page
Manage customer interactions efficiently with powerful software designed to streamline your CRM process.
Our CRM software allows businesses to easily track leads, manage customer interactions, and analyze sales data. With customizable pipelines and automated follow-ups, you can focus on building relationships and closing deals. Plus, our intuitive interface makes it easy to use for teams of all sizes.
Read our analysis about Odoo CRMBenefits of Odoo CRM
Automated next actions
Integrated Marketing Strategies
User-Friendly Interface
To Odoo CRM product page
Boost sales and customer satisfaction with powerful CRM software. Automate tasks, track leads, and manage deals with ease.
Agile CRM streamlines your sales process with automated lead capture, scoring, and nurturing. Easily manage your pipeline with drag-and-drop deal tracking, and keep your team on the same page with shared calendars and tasks. Plus, our robust reporting and analytics give you real-time insights into your sales performance.
Read our analysis about Agile CRMTo Agile CRM product page
Streamline your customer management with this all-in-one software. Automate tasks, track leads, and manage campaigns with ease.
With EngageBay, you'll have access to a comprehensive suite of tools designed to simplify customer relationship management. Track customer interactions, automate routine tasks, and create targeted campaigns to reach your audience more effectively.
Read our analysis about EngageBayBenefits of EngageBay
Advanced Automation
Free CRM
Affordable Marketing,Sales & Service Automation.
To EngageBay product page
Manage your customer relationships with ease. Track deals, set reminders, and access real-time insights with this CRM software.
Stay on top of your sales pipeline with a visual interface that makes it easy to prioritize deals. Automate repetitive tasks and collaborate with your team to close more deals. Plus, integrate with your favorite tools for a seamless workflow.
Read our analysis about PipedriveBenefits of Pipedrive
Intuitive and easy-to-use user interface
93% satisfaction with our customer support
Over 275 app integrations
To Pipedrive product page
Streamline your customer management with this powerful software. Automate workflows, track emails, and manage deals all in one place.
With this CRM software, you can easily customize pipelines, collaborate with team members, and gain valuable insights with real-time reporting. Keep track of customer interactions and improve your sales process with ease.
Read our analysis about Streak CRMTo Streak CRM product page
Efficiently manage customer relationships with this software. Automate tasks, track interactions, and gain insights to improve engagement.
With this CRM software, you can easily organize customer data and communications all in one place. The automation feature saves time by streamlining repetitive tasks, while the tracking system provides a clear view of customer interactions. Gain insights through analytics to optimize engagement and increase satisfaction.
Read our analysis about ClozeBenefits of Cloze
A smart CRM and an AI assistant in the same package
The best way to save time with automatic data entry
Mobile, flexible and proactive
To Cloze product page
Streamline and automate your customer interactions with this CRM software.
With its user-friendly interface, Sidely helps you manage leads, track sales, and improve customer satisfaction. Its robust reporting and analytics give you valuable insights into your business performance.
Read our analysis about SidelyTo Sidely product page
Improve your customer relationships with an all-in-one software that streamlines your sales process, automates marketing campaigns, and provides detailed analytics.
BenchmarkONE is the ultimate customer relationship management software that helps you stay on top of your sales process. With features like automated marketing campaigns, detailed analytics, and streamlined sales tracking, you'll be able to improve your customer relationships like never before.
Read our analysis about BenchmarkONEBenefits of BenchmarkONE
Sales Automations
Premium support
Usability and customization
To BenchmarkONE product page
This CRM software streamlines customer interactions, automates tasks, and tracks sales performance.
With its user-friendly interface and customizable dashboards, this software allows businesses to manage contacts, track leads, and analyze data for better decision-making. Its automation features also simplify workflows and save time.
Read our analysis about divalto weavyBenefits of divalto weavy
Mobility
Ergonomics and User Experience
Functional depth
To divalto weavy product page
Streamline your customer relationships with powerful automation tools and easy-to-use templates.
With its intuitive interface and robust features, this CRM software makes it easy to manage your customer interactions. From automating repetitive tasks to creating targeted marketing campaigns, this software helps you stay organized and efficient. With customizable templates and detailed reporting, you can also track your progress and make data-driven decisions.
Read our analysis about KeapBenefits of Keap
Easy to use
Intuitive interface
Free trial
To Keap product page
Streamline your customer relationships with powerful CRM software that optimizes your workflow and maximizes your productivity.
Manage your customer contacts, track your sales pipeline, and automate your marketing campaigns with ease, all in one intuitive platform. Zoho Bigin makes it easy to stay organized and focused on what matters most: growing your business.
Read our analysis about Zoho BiginBenefits of Zoho Bigin
A fully-fledged CRM for small businesses
Minimalistic, mobile, powerful
Built-in VoIP and integrations
To Zoho Bigin product page
Streamline your sales process with powerful tools for managing contacts, deals, and tasks.
With advanced reporting and automation features, you can easily track performance and optimize your sales strategy for maximum results. Stay organized and focused on what matters most – closing deals and growing your business.
Read our analysis about Zendesk SellTo Zendesk Sell product page
Streamline your customer management with this software. Track leads, deals, and tasks with ease.
With this software, you can manage your customer relationships without missing a beat. Keep track of leads, deals, and tasks all in one place. Stay organized and efficient with this powerful tool.
Read our analysis about OnpipelineTo Onpipeline product page
Boost your sales team productivity and customer satisfaction with our CRM software. Automate your sales process, track leads, and manage customer interactions easily.
With Teamsale CRM, you can customize your sales pipeline, set up reminders, and generate reports to analyze your team's performance. The software also integrates with popular tools like Gmail and Slack to streamline your workflow.
Read our analysis about Teamsale CRMTo Teamsale CRM product page
Streamline your customer interactions with intuitive CRM software that boosts productivity and simplifies workflows.
This powerful CRM software offers a range of features to help businesses better manage customer relationships. From lead tracking and sales forecasting to automated tasks and custom reporting, Copper CRM makes it easy to streamline workflows and increase productivity.
Read our analysis about Copper CRMBenefits of Copper CRM
Perfect integration to G Suite
An all-in-one platform
Intuitive and easy-to-use
To Copper CRM product page
Streamline your customer interactions with this CRM software. Track and manage customer data, automate tasks, and boost productivity.
Access NFP CRM allows for easy customization to fit your organization's unique needs. With intuitive navigation, robust reporting, and seamless integration, your team can focus on building strong customer relationships.
Read our analysis about Access NFP CRMBenefits of Access NFP CRM
Designed specifically with small charities in mind
An all-in-one platform to engage donors
Insights and reporting for more effective campaigns
To Access NFP CRM product page
Boost donor engagement and retention with our CRM software. Streamline workflows, track donations, and manage campaigns with ease.
With our CRM software, you can easily segment donors, personalize communications, and track engagement metrics to optimize outreach efforts. Plus, our intuitive interface makes it easy to manage all aspects of your organization's fundraising efforts.
Read our analysis about Charity CRM (ThanQ)Benefits of Charity CRM (ThanQ)
The best platform to engage members
Run your charity and organise events with ease
Focus on making a difference with integrations and reports
To Charity CRM (ThanQ) product page
Streamline your customer interactions with powerful CRM software. Automate tasks, access analytics, and improve communication.
Beacon CRM offers customizable workflows and integrations to enhance your team's productivity. Keep track of customer interactions, manage sales leads, and improve customer satisfaction.
Read our analysis about Beacon CRMBenefits of Beacon CRM
A flexible database to manage members easily
Payment support and forms to modernise your NFP
Advanced security and compliance
To Beacon CRM product page
Customer Relationship Management or CRM software is an IT tool that is used by marketing and sales departments to centralize customer and prospect information to maximize business revenue. With CRM software, you can manage:
Acquisition: Identification of potential buyers (leads) imported into the CRM system
By gaining insights on customer behavior and purchasing patterns, you will be able to offer customers with a relevant solution that addresses their needs. The relevance of marketing and sales actions makes it possible to direct efforts where it is really necessary and thus to maximize conversion rates (conversion from prospect to customer) as well as retention rates (customer renewal).
Here are 6 reasons why you need CRM software:
The main features of CRM software include:
CRM software is the most diverse type of customer management software, which explains the hyper choice in this market. CRM software range from advanced contact managers (xRM) to commercial ERPs (such as Everwin or Divalto).
The following advanced CRM features and services are becoming more and more present in CRM software:
CRM applications will be supported in the next 5 years by BigData, Business Intelligence and the exploitation of public data on the Internet:
The CRM market is made up of 50% SaaS CRM offers (CRM in the cloud, unlike on-premise CRM).
Finally, the 10 largest CRM software publishers account for 60% of the market. The remaining 40% is made up of about a hundred solutions such as E-deal, Zoho, Efficy, Infocob. Among the market giants are Salesforce, SAP, Oracle, Microsoft Dynamics CRM, IBM, NetSuite and Sage CRM.
Moreover, most solutions offer free trials or demos to test the functionalities of CRM Marketing software.
With our guides on customer relationship management (CRM), discover how to automate sales and marketing actions to support business development and customer relationship quality (improving customer experience, customer journey, loyalty and customer satisfaction).
Choosing the ideal CRM software can be complex because it depends on the current context of a company, but also on its evolution. Moreover, it impacts many departments such as Management, Marketing, Sales, Communication, Support, etc. It is therefore essential to make a list of required features with all stakeholders in the CRM project before selecting a CRM tool.
Then, it is important to study the necessary functional scope: prospecting, marketing campaign management, customer support. There are hundreds of CRM software on the market that do either everything or part of the customer relationship.
Finally, price plays a key role in selecting the ideal CRM software for a company. You can now find CRM software with monthly subscriptions per user. This usually costs around 30 €/month/user which, multiplied by the number of employees concerned, can represent a very significant cost.
These include: Sellsy, Eudonet, Ines CRM, Salezeo, GRC Contact, Microsoft Dynamics CRM, MyFeelBack, Koban, Nelis, Salesforce CRM : Sales Cloud, Teamleader, EGGcrm, TigerPro CRM, Magic Business, Incwo, Pipedrive, Smartplace, Vtiger CRM, Zoho CRM, Sage CRM, Everwin CXM, Simple CRM, You don't need a crm, E-Deal CRM
Customer relationship management (CRM) software helps businesses manage customer interactions, data, and relationships. It tracks customer interactions across different channels, such as email, phone, and social media. It also stores customer information, including contact details, purchase history, and preferences. By centralizing this information, businesses can improve customer service, tailor marketing efforts, and drive sales.
When selecting CRM software, look for features such as contact management, sales automation, marketing automation, analytics and reporting, and mobile access. Contact management enables you to keep track of customer interactions and data, while sales automation helps you manage the sales process. Marketing automation helps with lead generation and nurturing, analytics and reporting provide insights into customer behavior, and mobile access allows you to access the software on the go.
CRM software can help businesses improve customer service, increase sales, and boost customer retention. By centralizing customer data, businesses can provide personalized service and targeted marketing efforts. Sales and marketing automation features can improve efficiency and productivity. Analytics and reporting features can provide insights into customer behavior, allowing businesses to optimize their strategies. Overall, CRM software can help businesses build stronger, long-lasting relationships with their customers.
Some of the top CRM software options include Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics 365. Salesforce is a cloud-based CRM solution that offers a wide range of features and integrations. HubSpot offers a free CRM and a suite of marketing and sales tools. Zoho CRM is a comprehensive solution that offers marketing, sales, and customer support features. Microsoft Dynamics 365 offers a modular approach, allowing businesses to choose the features they need.
Some free CRM software options include HubSpot CRM, Zoho CRM, Freshsales, and Bitrix24. HubSpot CRM offers a basic set of features, including contact management and deal tracking. Zoho CRM offers a free version with limited features, as well as paid plans with more advanced features. Freshsales offers a free plan with basic features, as well as paid plans with advanced features. Bitrix24 offers a free plan with a range of features, including contact management, sales automation, and collaboration tools.
