ChatBot by Text : Advanced Conversational AI for Enhanced Customer Engagement
ChatBot by Text: in summary
ChatBot is a SaaS platform developed by Text (formerly LiveChat), designed to help businesses automate support, lead generation, and sales using conversational AI. Ideal for SMBs, e-commerce brands, and support teams, it features a no-code chatbot builder, multichannel integration, and advanced customization options. ChatBot enables teams to deliver accurate, 24/7 customer service while reducing operational overhead.
What are the main features of ChatBot?
AI-generated responses
ChatBot uses natural language processing to respond instantly to customer inquiries, improving response time and customer satisfaction.
No-code chatbot builder
The visual builder allows users to design chatbot flows using a drag-and-drop interface—no coding required.
Multichannel support
ChatBot integrates with websites, Messenger, Slack, and LiveChat, enabling consistent communication across platforms.
Seamless agent handover
When needed, conversations can be transferred to human agents via integrations like LiveChat, ensuring continuity.
Advanced customization
Companies can customize chatbot flows, responses, and branding for a consistent user experience.
Analytics and reporting
Detailed reports help teams monitor performance, user interactions, and identify areas for optimization.
Why choose ChatBot?
Efficient automation for FAQs and support cases.
Improved customer experience with faster, more accurate replies.
Easy to integrate with major platforms and tools.
Customizable interface and behavior tailored to your brand.
Multilingual support to engage a global audience.
Its benefits
Efficient automation
Easy to integrate
Customizable interface and behavior
Multilingual support
ChatBot by Text: its rates
standard
Rate
On demand
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