Customer relationship management

Software OMTD: the engine of industry success, turning to collaborative CRM In this interview, Ludovic Mahieu, Director of OMTD, explains why he chose Simple CRM.

Software Manage projects and business relationships in a single software package A small business needs efficient, collaborative tools. When it comes to working in project mode, software like Teamleader is ideal.

Latest articles

Software • May 7, 2025

The benefits of geolocation for your CRM

Geolocation has revolutionized CRM. This has led to changes in operations and analysis, affecting both sales and marketing.

Software • May 7, 2025

Creating a CRM with Access: what you need to know

Microsoft Access offers almost infinite possibilities. However, it's not always a good idea to start with this solution. Read the following advice carefully.

Tip • September 12, 2023

Guide to Business Negotiation: Clinch Deals in 6 Steps

Business negotiations are in essence the art of resolving conflicts: understand the steps of the negotiation process to reach win-win deals and grow your business.

Tip • May 7, 2025

Relationship strategy: a winning bet for both company and customer

What is relationship strategy, closely linked to relationship marketing? Discover its advantages, as well as the method and tools for implementing it.

Word from the expert • May 7, 2025

3 levers to boost the performance of your sales team

Digitizing your processes, automating your sales management and using sales intelligence tools, discover three essential levers to boost the performance of your sales team.

Definition • May 6, 2025

What is a CRM database?

A CRM database records every customer interaction in a central area: What advantages does a CRM database offer? What does it contain? What requirements does it need to fulfill?

Customer relationship management: our software guides

See all software

OMTD: the engine of industry success, turning to collaborative CRM In this interview, Ludovic Mahieu, Director of OMTD, explains why he chose Simple CRM.

Manage projects and business relationships in a single software package A small business needs efficient, collaborative tools. When it comes to working in project mode, software like Teamleader is ideal.

The benefits of geolocation for your CRM Geolocation has revolutionized CRM. This has led to changes in operations and analysis, affecting both sales and marketing.

Customer relationship management: understanding the basics

Customer relationship management: how to manage from A to Z?

Customer relationship management: finding the suitable software

Which is the best CRM for me?

Software • May 5, 2025

Find the best customer management software online

Managing the customer relationship better without spending too much? You can with online and open source CRM software. Our selection of free, open source and paid CRMs. With all the benefits of the cloud

Tip • May 5, 2025

9 techniques to retain customers and increase your sales

Do you want to improve your company's profitability? Customer retention is key to achieve it. We tell you how thanks to 9 simple techniques.

Definition • May 5, 2025

Relationship marketing: the secret to closer ties with your customers

How do you build quality relationships with your prospects and customers, so as to better engage them and retain their loyalty? Take up this challenge with relationship marketing!

Tip • August 30, 2023

How to prospect for sales: techniques, tools and steps

How to prospect for sales? Sales prospecting is the key to finding the right target audience. The methods involved, that you will find in this article, will help you ace the techniques of acquiring the right customers.

Definition • May 5, 2025

Customer loyalty ladder: benefits for the customer and business

Customer loyalty is not built in one day, it takes persistence, follow-ups and relationship growth and that is where customer loyalty ladder comes in. It gives you the opportunity to know the ins and out of a potential customer and create long-lasting relationships.

Definition • May 5, 2025

Customer loyalty ladder: benefits for the customer and business

Software • May 5, 2025

Find the best customer management software online

Tip • May 5, 2025

9 techniques to retain customers and increase your sales

Do you want to improve your company's profitability? Customer retention is key to achieve it. We tell you how thanks to 9 simple techniques.

Tip • May 5, 2025

What and how marketing automation implementations switches leads into customers

Tired of paying for those billboard campaigns that don't measure the interactions and sometimes lead to nowhere. Well, a solution had to be found. So, here is how marketing automation implementation works?

Tip • May 5, 2025

Inbound Lead Nurturing- Turn Leads into Real Customers

Grow your customer base substantially by using these inbound lead nurturing tips and tricks. Click here to find out more

Definition • August 30, 2023

The history of CRM: the prominent tool for customer and business

To efficiently implement CRM (customer relationship management) one must first understand its history and its importance. Travel through time, and you will learn of a detailed background, its creators and evolution.

Tip • May 5, 2025

Inbound Lead Nurturing- Turn Leads into Real Customers

Grow your customer base substantially by using these inbound lead nurturing tips and tricks. Click here to find out more

Tip • May 4, 2025

7 keys to organize a successful sales team

The Sales Department is the backbone of any company. Discover how to organize a successful sales team thanks to 7 infallible practices.

Definition • May 4, 2025

Discover the importance of CRM in the management of customer opportunities.

The importance of CRM is not only in driving companies towards better commercial and productive performance, but also in establishing a personal connection.

Definition • May 4, 2025

Features and functions that a CRM must have

Acquiring a new customer is about 5 times more expensive than investing in retaining existing customers. This is why CRM features are so important.

Definition • May 4, 2025

Discover the importance of CRM in the management of customer opportunities.

The importance of CRM is not only in driving companies towards better commercial and productive performance, but also in establishing a personal connection.

Definition • May 4, 2025

CRM definition: what are the functions of a CRM and how to implement it in the company?

CRM definition: discover what a CRM is and how you can implement it in your company. What it is used for, functionalities, types, advantages and more.

Customer relationship management

Customer relationship management : related categories

Latest articles

Customer relationship management: our software guides

Customer relationship management: understanding the basics

Customer relationship management: how to manage from A to Z?

Customer relationship management: finding the suitable software