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Stay (always!) in touch with your customers with these 16 customer service software programs

Software • March 14, 2025

Stay (always!) in touch with your customers with these 16 customer service software programs

Quality customer service guarantees customer satisfaction, and therefore loyalty! But your performance depends on choosing the right software.

Enhance your users' experience with one of these 20 customer portal softwares

Software • February 20, 2025

Enhance your users' experience with one of these 20 customer portal softwares

As companies strive to improve the customer experience, online customer portals are becoming increasingly common. But while they're handy, there are a plethora of solutions on the market. Which should you choose?

12 practical tips for dealing with difficult customers and improving customer satisfaction

Tip • October 27, 2024

12 practical tips for dealing with difficult customers and improving customer satisfaction

How do you deal with a difficult customer? What techniques and software should you use? Stay tuned, we'll put you in touch with 12 solutions to make you more responsive!

How to maximize the benefits of customer service

Tip • February 23, 2021

How to maximize the benefits of customer service

How to get the best from customer service? Here you will find our list of suggestions to better satisfy your customers' needs and turn customer service into a key and value-added department for your company.