Social Intents : Enhance Customer Engagement with Live Chat Solutions
Social Intents: in summary
Social Intents is a dynamic software designed to elevate customer interaction through real-time communication tools. Ideal for businesses of all sizes, it offers seamless integration, multi-channel support, and intuitive chatbots. Its robust features empower teams to provide exceptional customer service effortlessly.
What are the main features of Social Intents?
Real-time Live Chat Support
Boost customer satisfaction with immediate assistance through real-time live chat support, enabling your team to address queries instantly.
- Instantaneous response to customer inquiries.
- Customizable chat widgets to match your brand.
- Smart routing to connect customers with the right agent.
Multi-Channel Integration
Integrate various communication channels into a single platform with multi-channel integration, streamlining your operations and improving efficiency.
- Connect with customers via social media, email, and SMS.
- Unified dashboard for managing all interactions.
- Synchronize chat histories across different channels.
Intelligent Chatbots
Automate routine tasks and enhance user experience using intelligent chatbots that learn and adapt to customer needs.
- 24/7 customer engagement without human intervention.
- FAQ automation to reduce workload on support teams.
- Machine learning capabilities to improve responses over time.
Social Intents: its rates
standard
Rate
On demand
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