Viavoo : Enhance Customer Insights with Advanced Feedback Analytics
Viavoo: in summary
Viavoo is a specialist software solution designed to help businesses harness the power of customer feedback. By focusing on feedback analytics, it offers unique insights and allows brands to elevate customer satisfaction. Ideal for customer-focused industries, it features AI-driven sentiment analysis and real-time data reporting.
What are the main features of Viavoo?
AI-Driven Sentiment Analysis
Unlock the deeper meaning behind customer feedback with Viavoo's AI-driven sentiment analysis. This feature enables your business to comprehend emotions, opinions, and sentiments expressed, providing you actionable insights:
- Identify positive and negative trends.
- Understand customer emotions.
- Prioritize improvements.
Real-Time Data Reporting
Stay ahead of the curve with real-time data reporting that keeps your team informed instantly about the latest customer feedback. This ensures timely decisions and responsiveness to customer needs:
- Access live dashboards.
- Download detailed reports.
- Share insights with your team effortlessly.
Comprehensive Feedback Aggregation
Gain a holistic view of all customer interactions with Viavoo's comprehensive feedback aggregation. It collects feedback from multiple channels, ensuring no customer voice is left unheard:
- Integrate feedback from emails, surveys, and social media.
- Centralize data for easy access and analysis.
- Streamline feedback management processes.
Viavoo - Viavoo-screenshot-0 
Viavoo - Viavoo-screenshot-1 
Viavoo - Viavoo-screenshot-2 
Viavoo - Viavoo-screenshot-3 Viavoo: its rates
Standard
Rate
On demand
Clients alternatives to Viavoo
Streamline customer service with easy-to-use software that organizes tickets and automates responses.
See more details See less details
With Freshdesk, agents can collaborate on tickets, track customer history, and customize workflows to fit their needs. Plus, AI-powered features like suggested responses and sentiment analysis make customer interactions more efficient.
Read our analysis about FreshdeskBenefits of Freshdesk
Transparent pricing
Intuitive UI
24/7 assistance
To Freshdesk product page
Powerful customer data integration, advanced analytics, and personalized engagement tools enhance customer experiences and optimize business decision-making.
See more details See less details
Salesforce Data Cloud offers robust capabilities for integrating diverse customer data sources, enabling businesses to gain deep insights through advanced analytics. With tools designed for personalized engagement, it helps tailor customer interactions and foster long-lasting relationships. This solution streamlines data management processes, ensuring that organizations can effectively harness valuable insights to drive strategic decisions and improve overall customer satisfaction.
Read our analysis about Salesforce Data CloudTo Salesforce Data Cloud product page
Streamline customer support with intuitive software that prioritizes efficiency and organization.
See more details See less details
With advanced features like automated case routing and customizable workflows, this software maximizes productivity and promotes customer satisfaction. Its user-friendly interface simplifies communication and enhances team collaboration, allowing for seamless issue resolution.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.