Trengo : Profit from Every Customer Conversation
Trengo: in summary
Trengo simplifies customer contact by offering an intuitive multichannel inbox and AI-powered conversations, helping businesses improve customer engagement and provide seamless support. Trusted by over 3,000+ customers worldwide, Trengo allows teams to collaborate more efficiently and drive repeat business.
Why Teams Love Trengo
- 50% decrease in response time
- 40% increase in customer engagement
- 70% boost in repeat business
Key Features to Delight Your Team and Customers
- Multichannel Inbox: Manage all your customer conversations in one place.
- Automated Workflows: Reduce manual tasks with automation.
- WhatsApp Business: Engage customers via the world's most popular messaging app.
- AI Conversations: Provide instant support and automate over 80% of customer interactions.
- Website Chat: Enhance customer experience with live chat.
- Integrations: Seamlessly integrate with your favorite tools.
- Reports & Insights: Track performance metrics and improve team efficiency.
- Team Collaboration: Collaborate easily with your team on customer queries.
Trengo AI: Instant Support Across Channels
Resolve more than 80% of customer conversations automatically with a digital teammate. Create no-code customer journeys in 70+ languages in under two minutes.
Collaborate and Automate
- Reply Faster with Automation: Utilize AI-powered conversation routing, automated replies, and workload balancing for a more efficient team workflow.
- Provide 24/7 Support in Any Language: Automate workflows across email, WhatsApp, and live chats to provide around-the-clock support in 70+ languages.
Data and Insights
- Keep a Pulse on Customer Happiness: Show stakeholders how customer support drives revenue and repeat business, while maintaining high levels of customer satisfaction.
Trengo: its rates
Standard
Rate
On demand
Clients alternatives to Trengo
Streamline customer support with intuitive software that prioritizes efficiency and organization.
See more details See less details
With advanced features like automated case routing and customizable workflows, this software maximizes productivity and promotes customer satisfaction. Its user-friendly interface simplifies communication and enhances team collaboration, allowing for seamless issue resolution.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Streamline customer satisfaction with a powerful software that tracks feedback, analyzes trends, and generates actionable insights.
See more details See less details
Nicereply's robust customer satisfaction software helps you gather feedback across multiple channels, benchmark performance, and improve customer loyalty. With customizable surveys, detailed reports, and integrations with popular CRM tools, Nicereply gives you the tools you need to optimize your customer service strategy.
Read our analysis about NicereplyBenefits of Nicereply
Get deeper understanding of your customers
Survey the right way
Choose what you want your customers to see
To Nicereply product page
Improve customer satisfaction with our software's advanced features for measuring and analyzing customer feedback.
See more details See less details
Our software provides detailed reports and analytics on customer feedback, allowing you to identify areas for improvement and make data-driven decisions to enhance customer satisfaction.
Read our analysis about Quality Driven SoftwareTo Quality Driven Software product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.