\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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Service Manager : Streamlined IT Service Management Solution
Service Manager : Streamlined IT Service Management Solution
4.7
Based on 10 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Service Manager is designed for companies seeking efficient IT service management. It's ideal for IT departments and service providers who want to enhance operational efficiency. Notable features include comprehensive ticketing systems, automatic workflow orchestration, and real-time analytics capabilities.
What are the main features of Service Manager?
Efficient Ticketing System
The ticketing system in Service Manager streamlines issue tracking and resolution processes. It enables IT teams to efficiently handle service requests, prioritize tasks, and enhance customer satisfaction.
Automated ticket assignment and escalation
Customizable workflow configurations
Multi-channel support including email and chat
Detailed history tracking for transparency
Automated Workflow Orchestration
With automated workflow orchestration, Service Manager simplifies processes by reducing manual intervention and ensuring consistent service delivery.
Predefined workflow templates
Integration with various ITSM tools
Event-triggered actions
Role-based task assignments
Real-Time Analytics and Reporting
Real-time analytics in Service Manager empower organizations to make informed decisions, improve service quality, and identify areas for improvement through data-driven insights.
Streamline IT service management with powerful features for ticketing, asset management, and reporting.
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Freshservice's ITSM software offers a comprehensive solution for managing IT services. Its intuitive ticketing system allows for easy tracking and resolution of issues, while its asset management features help keep track of hardware and software inventory. Detailed reporting capabilities provide insights into team performance and resource utilization.
ITSM software for streamlined service delivery, incident management, and asset tracking. Automate workflows and improve service quality.
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ManageEngine Servicedesk Plus helps IT teams manage service requests, incidents, and assets from a single platform. It offers customizable workflows, SLA management, a self-service portal, and more. By automating routine tasks and ensuring timely issue resolution, it helps teams improve service quality and reduce downtime.
MSP software with automated ticketing, remote monitoring and management, and real-time reporting.
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NinjaOne streamlines your IT services with automated ticketing, remote monitoring and management, and real-time reporting. Reduce downtime and improve customer satisfaction with our MSP software.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Appvizer Community Reviews (0)
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