Definition • October 27, 2024
Selfcare: all the tools you need to look after your customer relations
One of the key trends in customer relations and loyalty is self-care. But what exactly is self-care? What are its benefits and tools?
Latest articles
Tip • October 27, 2024
Boost your marketing effectiveness with personalized customer relations!
The personalization of customer relations is a major trend in customer experience. Not only does it enable us to satisfy consumers who have become more demanding, it also helps to build lasting loyalty.
Tip • October 27, 2024
User Experience: definition and techniques for improving UX
How can you create a good user experience to satisfy your customers and improve your performance? How do you take care of UX design on a website?
Definition • October 27, 2024
Digitizing customer relations: the key to boosting sales
Why digitalize customer relations in 2023? Loyalty, brand image, business development... Find out what's at stake and where to start!
Tip • October 27, 2024
Click and Collect: a winning strategy for your business!
Click and collect: how to set up this service for your stores? E-booking, online ordering, in-store collection: everything you need to know!
![[SURVEY] What place does the human touch have in customer relations in the digital age?](https://www.datocms-assets.com/17507/1624464367-illustration-enquete.png?fit=max&fm=webp&q=60&w=227)
Definition • October 27, 2024
[SURVEY] What place does the human touch have in customer relations in the digital age?
At a time when all customer relations are going digital, what is the place of the human element? Discover the results of our survey, which takes stock of the practices of industry professionals.
