Customer Support

Tip • June 6, 2025

10 tips to improve the quality of your customer service

Are you getting poor feedback on your customer service? Looking to recruit? Discover 10 tips to boost the quality of your customer service.

Tip • June 4, 2025

The simple ingredients of a successful FAQ + examples!

Your customer support team is overworked and has to deal with a thousand and one questions a day. The solution? Create a FAQ to satisfy your customers and your teams!

Software • June 4, 2025

Zendesk vs Intercom: THE comparison for improving your customer experience in 2025

Compare Zendesk and Intercom: features, pricing, AI, support, integrations. The guide to choosing the best solution for your customer relations.

Tip • May 28, 2025

Customer support automation, or how to put technology at the service of customer satisfaction

Feel like you're spending too much time managing customer support requests? Automate it! Advantages, disadvantages and 6 best practices in this guide. Bonus: a selection of tools to adopt as a matter of urgency.

Tip • May 28, 2025

Why and how to have customer support that makes your customers happy? Strategies and tips

Offer effective, differentiating customer support: discover 4 key strategies, best practices and the contribution of AI to build lasting loyalty.

Software • April 30, 2025

Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].

Centralized information, automation, customer relations at the heart... In 2025, we're no longer subjected to after-sales service, we're driving it. With the right after-sales software! A comparison of 9 tools.