Customer Support

Software Ticketing system: improve the efficiency of your ticket management with these 8 programs 8 efficient ticketing systems to centralize your requests, automate your support and improve customer satisfaction. Compare the tools and make the right choice.

Software LiveAgent vs Zendesk: we help you decide between these two customer support software packages Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.

Software The 11 best ticketing software solutions to reenchant the customer and employee experience Need an IT helpdesk or customer service management tool? Finding the right ticketing software isn't easy. Find inspiration in our selection, complete with valuable advice.

Latest articles

Tip • June 6, 2025

10 tips to improve the quality of your customer service

Are you getting poor feedback on your customer service? Looking to recruit? Discover 10 tips to boost the quality of your customer service.

Tip • June 4, 2025

The simple ingredients of a successful FAQ + examples!

Your customer support team is overworked and has to deal with a thousand and one questions a day. The solution? Create a FAQ to satisfy your customers and your teams!

Software • June 4, 2025

Zendesk vs Intercom: THE comparison for improving your customer experience in 2025

Compare Zendesk and Intercom: features, pricing, AI, support, integrations. The guide to choosing the best solution for your customer relations.

Tip • May 28, 2025

Customer support automation, or how to put technology at the service of customer satisfaction

Feel like you're spending too much time managing customer support requests? Automate it! Advantages, disadvantages and 6 best practices in this guide. Bonus: a selection of tools to adopt as a matter of urgency.

Tip • May 28, 2025

Why and how to have customer support that makes your customers happy? Strategies and tips

Offer effective, differentiating customer support: discover 4 key strategies, best practices and the contribution of AI to build lasting loyalty.

Software • May 28, 2025

10 alternatives to Zendesk for better customer support in 2025

Discover 10 alternatives to Zendesk (and 3 bonuses) to optimize your customer support: free, open source or more flexible tools to suit all budgets.

Customer Support: our software guides

See all software

Ticketing system: improve the efficiency of your ticket management with these 8 programs 8 efficient ticketing systems to centralize your requests, automate your support and improve customer satisfaction. Compare the tools and make the right choice.

LiveAgent vs Zendesk: we help you decide between these two customer support software packages Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.

The 11 best ticketing software solutions to reenchant the customer and employee experience Need an IT helpdesk or customer service management tool? Finding the right ticketing software isn't easy. Find inspiration in our selection, complete with valuable advice.

Zendesk vs Intercom: THE comparison for improving your customer experience in 2025 Compare Zendesk and Intercom: features, pricing, AI, support, integrations. The guide to choosing the best solution for your customer relations.

Customer Support: trending solutions

Service Cloud

+200 reviews

Customer Support

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Customer Service Software to Build Customer Loyalty

Customer Engagement

Customer Service

Customer Loyalty

Customer Satisfaction

Ticketing softwares

Customer Experience

Learn more about Service Cloud

monday service

180 reviews

Customer Service

AI-powered Easy-to-use Ticketing System for Great Service

Learn more about monday service

Mobile Service Cloud

0 reviews

Customer Support

The omnichannel customer service solution

Learn more about Mobile Service Cloud

Zoho Desk

+200 reviews

Customer Success

Transform Your Customer Service with Contextual Awareness

Learn more about Zoho Desk

Tidio

+200 reviews

Customer Support

All in-in-one AI customer servie platform

Learn more about Tidio

Hiver

+200 reviews

Customer Support

Transform Gmail into a Helpdesk: Efficient & Easy!

Learn more about Hiver

Khoros

0 reviews

Customer Support

The Digital Customer Engagement Platform

Learn more about Khoros

LiveAgent

+200 reviews

Customer Support

An omnichannel support tool for all your channels

Learn more about LiveAgent

LiveChat

+200 reviews

Customer Support

Customer Relationship Management (CRM) Software

Learn more about LiveChat

LiveEngage

+200 reviews

Customer Support

Elevate Customer Support with Real-Time Engagement

Learn more about LiveEngage

Moxie Concierge

0 reviews

Customer Support

Elevate Guest Services with Concierge Management Software

Learn more about Moxie Concierge

Jamespot

3 reviews

Customer Support

Boost Enterprise Collaboration with Intuitive Cloud Platform

Learn more about Jamespot

Horizon

192 reviews

Customer Support

Next-Gen Project Management Tool for Streamlined Workflows

Learn more about Horizon

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Software • April 30, 2025

Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].

Centralized information, automation, customer relations at the heart... In 2025, we're no longer subjected to after-sales service, we're driving it. With the right after-sales software! A comparison of 9 tools.

Definition • October 27, 2024

Technical support, a key driver of customer satisfaction

1 happy customer recommends you to 9 people. That's a very good reason to set up quality technical support. Find out more about the basics, and how to illustrate them!

Tip • October 27, 2024

Me, the customer, my requirements, my expectations, and 15 actions to satisfy me

How do you satisfy a customer? It's best to know what they want, isn't it? Well, we'll let him have his say: he'll give you his 15 requirements on a plate. appvizer also recommends 15 concrete actions to implement.

Tip • May 20, 2020

5 Secrets to Great Customer Service

Do you feel like your business is lacking in something? Could it be the distance between you and your clients? In order to run a sustainable, profitable business you must have customers that are impressed by the services you offer and thus, will be willing to return in the future. Neglecting those who keep your enterprise running is not a very smart move. On the other hand, choosing to invest in software that is sure to improve your productivity and your reputation... now that's a very smart move! See what information and software suggestions we have to offer right here.

Customer Support

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Customer Support: trending solutions