Streamline call center operations with advanced software that offers call routing, IVR, and call monitoring.
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Freshdesk Contact Center enables call center agents to handle calls efficiently with features such as call recording, real-time analytics, and automatic call distribution. Improve customer service and satisfaction with this powerful software.
Read our analysis about Freshdesk Contact CenterBenefits of Freshdesk Contact Center
Built for support, sales teams and modern businesses
IVR, smart escalations, holiday routing
Queue callback and GDPR Certification