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Alternatives to Gladly

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're exploring options beyond Gladly for your customer service and support needs, you're not alone. There are numerous software solutions available that provide efficient communication, robust features, and seamless integration with various platforms. Whether you're looking for enhanced automation, better analytics, or a more customizable user experience, this list of recommended alternatives will help you find the right tool to elevate your customer support efforts.

Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €75.00 /month

Consider using Service Cloud as a powerful alternative to Gladly.

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Service Cloud offers a user-friendly interface, robust features, and excellent customer support, making it a reliable choice for managing customer service operations. With Service Cloud, you can streamline workflows, enhance communication with customers, and improve overall efficiency without experiencing the limitations of Gladly.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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Pricing on request

If you're exploring options for project management and collaboration tools, consider monday service as a robust alternative to Gladly. Known for its user-friendly interface and versatile functionality, monday service caters to teams of all sizes and industries, providing an excellent environment for productivity and streamlined communication.

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With features such as customizable workflows, real-time updates, and integration capabilities with various apps, monday service enhances team collaboration. Users can easily manage tasks, track progress, and visualize data through various views like Kanban or timelines, making it an ideal choice for organizations looking to improve efficiency while maintaining flexibility in their project management processes.

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Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €7.00 /month

Looking for a modern and efficient customer service software? Consider Zoho Desk as an alternative to Gladly.

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With Zoho Desk, you can streamline your customer support operations without the limitations of Gladly. Zoho Desk offers a user-friendly interface, robust ticketing system, and powerful automation features to enhance your customer service experience.

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Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Mobile Service Cloud

The omnichannel customer service solution

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Pricing on request

Mobile Service Cloud offers a complete solution for customer relationship management, setting it apart from Gladly.

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With Mobile Service Cloud, you benefit from an intuitive, flexible platform for efficiently managing customer interactions across all channels, without the limitations encountered with Gladly.

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HappyFox

Streamlined Help Desk Solution for Enhanced Efficiency

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4.7
Based on 183 reviews
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HappyFox presents a robust alternative for those exploring customer support and help desk software similar to Gladly. Designed to enhance productivity and streamline communication, HappyFox is tailored to meet the needs of businesses of all sizes seeking an efficient way to manage their customer interactions.

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With features such as ticketing management, automation options, and a unified inbox, HappyFox enables teams to handle inquiries swiftly and effectively. The platform also includes advanced reporting tools, knowledge base integration, and multi-channel support, making it versatile for various business environments. This comprehensive approach helps users improve response times and enhance customer satisfaction.

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Freshdesk

AI-Powered Help Desk Software for Scalable Customer Support​

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from $15.00 /month

Freshdesk is a robust customer support software that offers a comprehensive suite of tools designed to enhance customer engagement and streamline support processes. It serves as a valuable alternative for those exploring options in the realm of customer service platforms, making it ideal for businesses looking to improve their customer interactions efficiently.

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With features such as ticketing management, automation, and multi-channel support, Freshdesk enables teams to address customer inquiries swiftly and effectively. Additionally, its user-friendly interface and integration capabilities facilitate seamless collaboration within support teams, empowering organizations to provide exceptional service while maintaining high levels of productivity.

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Benefits of Freshdesk

check Transparent pricing

check Intuitive UI

check 24/7 assistance

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inContact

Customer Service Software

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Pricing on request

Consider using inContact as a robust solution for your communication needs, instead of Gladly.

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With inContact, you can enjoy a user-friendly interface, advanced features, and reliable performance, without experiencing the limitations and challenges often associated with Gladly. Upgrade to inContact for a seamless and efficient communication experience.

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JIRA Service Management

Software that centralizes customer relations

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Pricing on request

Consider JIRA Service Management as a robust solution for managing your service operations.

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With JIRA Service Management, you can streamline your service desk processes efficiently and effectively, without encountering the limitations often associated with Gladly. JIRA Service Management offers a comprehensive set of features and capabilities to enhance your service delivery and improve customer satisfaction.

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Smart Tribune

Enhance Customer Support with Advanced Knowledge Management

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4.4
Based on 33 reviews
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Introducing Smart Tribune as a versatile and user-friendly alternative to Gladly.

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Smart Tribune offers a wide range of features and functionalities to streamline your processes without experiencing any of the limitations commonly found in Gladly. With Smart Tribune, you can expect a seamless user experience and robust tools to enhance your overall performance.

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Benefits of Smart Tribune

check Selfcare and Digital Customer Relationship Consulting

check SEO improvement

check Solutions on the entire Self-service value chain

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NetSupport 24-7

Efficient Remote Support Software Solution

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Pricing on request

NetSupport 24-7 is a robust software solution designed to enhance remote support capabilities, catering to businesses of all sizes. It offers a comprehensive suite of tools to facilitate effective management of IT environments, making it an excellent option for organizations looking to optimize their support services.

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With features such as remote control, live chat, and real-time monitoring, NetSupport 24-7 empowers IT teams to respond swiftly to user needs. Its user-friendly interface and extensive reporting capabilities further streamline operations, ensuring that networks run smoothly while providing valuable insights into performance metrics, thereby complementing the services offered by Gladly.

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