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Appvizer's AI guides you in the use or selection of enterprise SaaS software.

Alternatives to Tidio

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're exploring customer communication solutions beyond Tidio, you're in luck. There are numerous alternatives that offer diverse features for chat support, engagement, and automation. These options cater to different business needs, sizes, and budgets, ensuring you can find the perfect fit for enhancing your customer service experience. Below is a list of recommended tools that serve as effective substitutes for Tidio.

Freshdesk

AI-Powered Help Desk Software for Scalable Customer Support​

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
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Paid version from $15.00 /month

Freshdesk is a robust customer support software that offers a comprehensive suite of tools designed to enhance customer engagement and streamline support processes. It serves as a valuable alternative for those exploring options in the realm of customer service platforms, making it ideal for businesses looking to improve their customer interactions efficiently.

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With features such as ticketing management, automation, and multi-channel support, Freshdesk enables teams to address customer inquiries swiftly and effectively. Additionally, its user-friendly interface and integration capabilities facilitate seamless collaboration within support teams, empowering organizations to provide exceptional service while maintaining high levels of productivity.

Read our analysis about Freshdesk

Benefits of Freshdesk

check Transparent pricing

check Intuitive UI

check 24/7 assistance

Learn more

To Freshdesk product page

Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Consider using Service Cloud as a powerful alternative to Tidio.

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Service Cloud offers a user-friendly interface, robust features, and excellent customer support, making it a reliable choice for managing customer service operations. With Service Cloud, you can streamline workflows, enhance communication with customers, and improve overall efficiency without experiencing the limitations of Tidio.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

If you're exploring options for project management and collaboration tools, consider monday service as a robust alternative to Tidio. Known for its user-friendly interface and versatile functionality, monday service caters to teams of all sizes and industries, providing an excellent environment for productivity and streamlined communication.

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With features such as customizable workflows, real-time updates, and integration capabilities with various apps, monday service enhances team collaboration. Users can easily manage tasks, track progress, and visualize data through various views like Kanban or timelines, making it an ideal choice for organizations looking to improve efficiency while maintaining flexibility in their project management processes.

Read our analysis about monday service

Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

Learn more

To monday service product page

GoContact

#1 Partner of Choice for Contact Centers

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5.0
Based on 2 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

For those seeking an efficient and user-friendly solution for contact management, GoContact emerges as a compelling alternative to Tidio. With its intuitive interface and robust features, it provides an excellent platform to streamline your contact organization and communication needs.

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GoContact offers a range of functionalities including customizable contact fields, seamless integration with various communication tools, and advanced search capabilities. Users can easily manage their contacts, organize them into groups, and even sync with mobile devices, ensuring that essential information is always at hand. This flexibility makes GoContact an ideal choice for individuals and businesses alike looking to enhance their networking efficiency.

Read our analysis about GoContact
Learn more

To GoContact product page

Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €7.00 /month

Looking for a modern and efficient customer service software? Consider Zoho Desk as an alternative to Tidio.

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With Zoho Desk, you can streamline your customer support operations without the limitations of Tidio. Zoho Desk offers a user-friendly interface, robust ticketing system, and powerful automation features to enhance your customer service experience.

Read our analysis about Zoho Desk

Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

Learn more

To Zoho Desk product page

Mobile Service Cloud

The omnichannel customer service solution

No user review
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Mobile Service Cloud offers a complete solution for customer relationship management, setting it apart from Tidio.

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With Mobile Service Cloud, you benefit from an intuitive, flexible platform for efficiently managing customer interactions across all channels, without the limitations encountered with Tidio.

Read our analysis about Mobile Service Cloud
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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Pricing on request

Consider using Hiver as an alternative to Tidio.

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Hiver offers a user-friendly interface, seamless integration with popular email platforms, and advanced collaboration features, without the limitations and complexities often found in Tidio. With Hiver, teams can easily manage shared inboxes, assign tasks, track emails, and streamline communication, making it a reliable choice for efficient workflow management.

Read our analysis about Hiver

Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

Learn more

To Hiver product page

Khoros

The Digital Customer Engagement Platform

No user review
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Consider using Khoros as an alternative to Tidio.

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Khoros provides a user-friendly interface and robust features that enhance user engagement and community management. With Khoros, you can efficiently analyze data, streamline customer interactions, and create personalized experiences for your audience, without experiencing the limitations often found in Tidio.

Read our analysis about Khoros

Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

Learn more

To Khoros product page

LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €15.00 /month

Consider LiveAgent as a versatile and efficient option to enhance your customer support experience, especially if you are currently using Tidio.

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LiveAgent offers a user-friendly interface, robust ticketing system, live chat support, social media integration, and advanced reporting capabilities, without the limitations or shortcomings often associated with Tidio. With LiveAgent, you can streamline communication channels, increase agent productivity, and improve overall customer satisfaction.

Read our analysis about LiveAgent

Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

Learn more

To LiveAgent product page

LiveChat

Customer Relationship Management (CRM) Software

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Looking for a reliable live chat software solution that enhances customer support and engagement? Consider LiveChat as a great alternative to Tidio.

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LiveChat offers a user-friendly interface, extensive customization options, seamless integrations with popular CRM tools, and real-time visitor monitoring without the limitations and complexities often found in Tidio. With LiveChat, you can easily connect with customers and provide efficient support, ultimately improving customer satisfaction and boosting sales.

Read our analysis about LiveChat
Learn more

To LiveChat product page