LiveEngage : Elevate Customer Support with Real-Time Engagement
LiveEngage: in summary
What are the main features of LiveEngage?
AI-Driven Chatbots
Enhance your customer service efficiency with AI-driven chatbots that provide instant responses and solutions to common queries. These bots are designed to learn and adapt over time, improving the quality of interactions.
- Automated responses to frequent questions.
- Machine learning capabilities for better customer insights.
- 24/7 support availability.
Omnichannel Communication
Experience seamless omnichannel communication that allows customers to connect with your brand through their preferred channels, such as email, chat, or social media, without losing context.
- Unified inbox for all customer interactions.
- Real-time conversation tracking across platforms.
- Customizable channel integration.
Advanced Analytics
Leverage advanced analytics to gain insights into customer behaviors and service performance. This feature helps you make data-driven decisions to enhance your customer engagement strategies.
- Comprehensive reporting dashboard.
- Customer insights and behavioral tracking.
- Performance metrics and KPIs visualization.
LiveEngage: its rates
standard
Rate
On demand
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