search Where Thought Leaders go for Growth

Alternatives to LiveEngage

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3.9
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

If you're exploring options beyond LiveEngage, there are several robust alternatives available that can meet your communication and customer engagement needs. These tools offer various features such as live chat, customer support ticketing, and automated messaging, making them suitable for businesses of different sizes. Whether you require advanced analytics, integration capabilities, or a user-friendly interface, the following list highlights top recommended substitutes to help you find the right fit for your organization.

monday service

AI-powered Easy-to-use Ticketing System for Great Service

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If you're exploring options for project management and collaboration tools, consider monday service as a robust alternative to LiveEngage. Known for its user-friendly interface and versatile functionality, monday service caters to teams of all sizes and industries, providing an excellent environment for productivity and streamlined communication.

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With features such as customizable workflows, real-time updates, and integration capabilities with various apps, monday service enhances team collaboration. Users can easily manage tasks, track progress, and visualize data through various views like Kanban or timelines, making it an ideal choice for organizations looking to improve efficiency while maintaining flexibility in their project management processes.

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Benefits of monday service

check AI-Driven Automation and Resolution

check Cross-Departmental Flexibility

check Customizable, No-Code Workflow Design

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Freshdesk

AI-Powered Help Desk Software for Scalable Customer Support​

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4.5
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Paid version from $15.00 /month

Freshdesk is a robust customer support software that offers a comprehensive suite of tools designed to enhance customer engagement and streamline support processes. It serves as a valuable alternative for those exploring options in the realm of customer service platforms, making it ideal for businesses looking to improve their customer interactions efficiently.

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With features such as ticketing management, automation, and multi-channel support, Freshdesk enables teams to address customer inquiries swiftly and effectively. Additionally, its user-friendly interface and integration capabilities facilitate seamless collaboration within support teams, empowering organizations to provide exceptional service while maintaining high levels of productivity.

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Benefits of Freshdesk

check Transparent pricing

check Intuitive UI

check 24/7 assistance

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GoContact

#1 Partner of Choice for Contact Centers

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5.0
Based on 2 reviews
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For those seeking an efficient and user-friendly solution for contact management, GoContact emerges as a compelling alternative to LiveEngage. With its intuitive interface and robust features, it provides an excellent platform to streamline your contact organization and communication needs.

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GoContact offers a range of functionalities including customizable contact fields, seamless integration with various communication tools, and advanced search capabilities. Users can easily manage their contacts, organize them into groups, and even sync with mobile devices, ensuring that essential information is always at hand. This flexibility makes GoContact an ideal choice for individuals and businesses alike looking to enhance their networking efficiency.

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
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Consider using Hiver as an alternative to LiveEngage.

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Hiver offers a user-friendly interface, seamless integration with popular email platforms, and advanced collaboration features, without the limitations and complexities often found in LiveEngage. With Hiver, teams can easily manage shared inboxes, assign tasks, track emails, and streamline communication, making it a reliable choice for efficient workflow management.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Paid version from €29.00 /month

When looking for a robust customer service solution, Tidio is an excellent alternative to LiveEngage. It provides a comprehensive suite of tools designed to enhance communication and engagement with your customers.

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Tidio offers features such as live chat, chatbot integration, and email marketing capabilities. It streamlines the customer service process, ensuring that businesses can respond promptly and effectively to inquiries while also gaining valuable insights into user behavior.

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Benefits of Tidio

check Ease of use—no-code implementation, visual chatbot builder

check Sleek design—lightweight, customizable chat widget

check Powerful AI—resolve most of your tickets without a single click

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Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Consider using Service Cloud as a powerful alternative to LiveEngage.

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Service Cloud offers a user-friendly interface, robust features, and excellent customer support, making it a reliable choice for managing customer service operations. With Service Cloud, you can streamline workflows, enhance communication with customers, and improve overall efficiency without experiencing the limitations of LiveEngage.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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Khoros

The Digital Customer Engagement Platform

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Consider using Khoros as an alternative to LiveEngage.

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Khoros provides a user-friendly interface and robust features that enhance user engagement and community management. With Khoros, you can efficiently analyze data, streamline customer interactions, and create personalized experiences for your audience, without experiencing the limitations often found in LiveEngage.

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Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

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LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Paid version from €15.00 /month

Consider LiveAgent as a versatile and efficient option to enhance your customer support experience, especially if you are currently using LiveEngage.

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LiveAgent offers a user-friendly interface, robust ticketing system, live chat support, social media integration, and advanced reporting capabilities, without the limitations or shortcomings often associated with LiveEngage. With LiveAgent, you can streamline communication channels, increase agent productivity, and improve overall customer satisfaction.

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Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

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LiveChat

Customer Relationship Management (CRM) Software

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4.6
Based on +200 reviews
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Looking for a reliable live chat software solution that enhances customer support and engagement? Consider LiveChat as a great alternative to LiveEngage.

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LiveChat offers a user-friendly interface, extensive customization options, seamless integrations with popular CRM tools, and real-time visitor monitoring without the limitations and complexities often found in LiveEngage. With LiveChat, you can easily connect with customers and provide efficient support, ultimately improving customer satisfaction and boosting sales.

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Moxie Concierge

Elevate Guest Services with Concierge Management Software

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In the ever-evolving landscape of hospitality and customer service software, Moxie Concierge stands out as a robust alternative to LiveEngage. Designed to enhance user experience, Moxie Concierge offers a comprehensive suite of tools to help businesses streamline their operations while providing top-notch service to customers.

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Moxie Concierge is equipped with features such as personalized guest interactions, real-time feedback collection, and seamless integration with existing platforms. By leveraging these capabilities, businesses can improve efficiency and ensure that clients receive tailored experiences that meet their specific needs. This positions Moxie Concierge as a solid choice for organizations seeking to elevate their service delivery in comparison to traditional solutions like LiveEngage.

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